INDEPENDENT CHOICES: A National Symposium on Consumer-Direction and Self-Determination for the Elderly and Persons with Disabilities. Independence Care System

Independence Care System is a nonprofit organization with one primary goal: to help Medicaid-eligible adults (over 21 years old) with significant disabilities or chronic illnesses live in their homes and communities.* Every effort will be made to keep members in their homes as long as possible.

We understand how difficult it can be for people with disabilities to find the medical expertise and specific long term care services needed to live independently. ICS was created to make this process easier, more focused on individual needs, and more satisfying to the consumer.

Independence Care System recognizes the need for both comprehensive and individualized services, and is prepared to provide them. ICS effectively builds on New York City's existing system of health care and social service providers in developing a specialized program for each of our members.

The most important service Independence Care System provides is the comprehensive and coordinated management of the health and social services you need. Our commitment to you is to develop a program of services that meet your individual health care needs.

We will also work with you to manage services not directly or currently covered in the ICS program--such as physician and hospital care. We can also help you arrange these services it you do not currently have them in place. If you are also a Medicare recipient, your Medicare coverage will not be affected by your membership in ICS.

The following list represents our basic services. If you do not see something on this list that you need, please let us know when we meet with you.

  • Care coordination
  • Home care aide services including home health aides, home attendants, and personal assistants
  • Home health nursing and physical, occupational and speech therapy services
  • Adult day health care
  • Medical equipment and supplies, including prosthetics and orthotics
  • Transportation
  • Prescription and non-prescription drugs, if ordered by your physician
  • Podiatry
  • Dental care
  • Eye exams, glasses and other vision services
  • Services and equipment for people with hearing impairment
  • Home delivery of meals
  • Social day care
  • Respiratory therapy
  • Social and environmental support such as home modifications, linkage to vocational training, and referral to Independent Living Services for skills training, help in setting up an apartment, using accessible transportation, check writing, etc.
  • Rehabilitation services, including physical therapy, occupational therapy, and speech therapy
  • PERS (Personal Emergency Response System)
  • Nursing home care
  • Nutrition services

If you are now receiving services from a person or program not included in our network of services, we can talk with you about bringing your current provider into our system, or discuss with you the best way for you to make the transition from your current provider to someone in the ICS network.

To receive a list of our current providers, or to find out if one of your providers is already part of our network, contact ICS at 212-584-2500 during regular business hours (9 am to 5 pm).

An integrated network of care...over time.

Independence Care System understands that your needs may change. We can work with you in adjusting services to maximize your independence and comfort.

For as long as you remain a member of ICS, we'll be there for you--whether you are at home, in a hospital, or in a long term care facility. We will spend time with you, listen and learn from you, and work with you to get the services and resources you need.

We want to meet you.

If you are interested in learning more about Independence Care System, and how our services might meet your needs for independence, please call us at 212-584-2500 between 9:00 am and 5:00 pm.

When you call, a member of our intake team will schedule a meeting with you--in your home or somewhere convenient for you--to talk about how the ICS program can help you.

If you are eligible and decide to enroll, your membership in ICS will become effective within two to seven weeks.

If you would like independent information about ICS...and to learn more about the health and long term care services available to people with disabilities, you are encouraged to contact the following organizations:

  • Bronx Independent Living Services, 3525 Decatur Avenue, Bronx, NY 10467, Phone: 718-515-2800, TTY/TDD: 718-515-2803
  • Harlem Independent Living Center, 15 West 125th Street, New York, NY 10027, Phone: 212-369-2371, TTY/TDD: 212-369-6475
  • Center for the Independence of the Disabled in New York, 841 Broadway, New York, NY 10003, Phone: 212-674-2300, TTY/TDD: 212-674-5619
  • New York City Department for the Aging, Long Term Care Services, 2 Lafayette Street, New York, NY 10013, Phone: 212-442-3086
  • Alzheimer's Association, 360 Lexington Avenue, Fifth Floor, New York, NY 10017, Phone: 212-983-0700, Web:, E-mail:

* ICS is a managed long term care plan. Membership is voluntary, and requires Medicaid eligibility and certification that a nursing home level of care is needed. We serve the boroughs of Bronx and Manhattan.

This brochure available from Independence Care System, 257 Park Avenue South, Second Floor, New York, NY 10010-7304, Tel: 212-584-2500, Fax: 212-584-2555, E-mail:, Web site: