Housing Assistance and Supportive Services in Memphis. Assessment of Referrals to Memphis HOPE Relocatees by Zip Code and Type of Services

01/05/2013

Assessment of Referrals to Memphis HOPE Relocatees by Zip Code and Type of Services

Memphis HOPE case management records provide a valuable opportunity to review service use and types of services to which relocatees have been referred. These records provide an idea of needed services that are available to relocatees.

 

As Table 6 (below) shows, the incidence and frequency of service referrals (for relocatees for whom Memphis HOPE referral data are available) varies by zip code. The majority of residents who have been referred for services have received more than one referral; there is some variation by zip code, with residents from 38105 and 38126, being the largest percent having been referred more than once and the smallest percentage never referred across zip codes. Overall, 40 percent of all relocatees have been referred to services more than once, nearly 28 percent only once, and 32 percent have never been referred.

 

Table 6. Frequency of Memphis HOPE Referrals Caseworker for All Service Types

Zip Code

Frequency of Memphis HOPE Referral for Any Services

(All members of HOPE VI relocatee households)

Total Number of Residents(for which referral data are available)

 

Never Referred

Referred Once

Referred More Than Once

Number of Residents

Percent of Residents

Number of Residents

Percent of Residents

Number of Residents

Percent of Residents

38126

119

27.4

121

27.8

195

44.8

435

38105

49

27.5

48

27.0

81

45.5

178

38127

75

31.0

77

31.8

90

37.2

242

38106

76

34.4

64

29.0

81

36.7

221

38109

62

35.6

46

26.4

66

37.9

174

Remaining Zip Codes

531

33.6

423

26.8

627

39.7

1581

Total (All Zip Codes)

912

32.2

779

27.5

1140

40.3

2831

Note: This table only includes members of HOPE VI relocatee households for which referral data are available.

Our analysis of Memphis HOPE service referrals by zip code illustrates the diverse needs of relocatees. Table 7 (below) provides a tabulation of number of residents referred to each type of service at least once. Overall, the highest share of all relocatees (for whom data are available) were referred at once point or another to employment services, though this number is still relatively low (possibly reflecting more on service availability, appropriateness of services, and caseworker caseloads than on need, which the income data in table 5 suggests, is great). Approximately 16 percent of the relocatees for whom referral data are available were referred to employment services, 11 percent to child care, 9 percent to education, 8 percent to material resources (e.g. food and clothing supply), 5 percent to youth services, 3 percent to health, 1 percent to financial literacy, nearly 1 percent to transportation, nearly 1 percent to counseling, less than 1 percent to senior services, and 12 percent to other services (e.g. in-take, focus groups, and other ambiguous application services).

The largest number of HOPE VI residents were referred for employment, education, or child care services. However, it should be noted that referrals may be driven by which services are available at least as much as by which services relocatees most need, so relative numbers and percentages of relocatees referred across zip codes made provide more reliable information than raw numbers of referrals in each category. In general, relocatees in areas further from the former public housing developments are more frequently referred for education or child care services, and less frequently referred for employment services. This may be because a higher share of the residents are themselves children (and do not need employment services), because child rearing makes parents less likely to seek employment, or some combination of these factors. Zip code 38105, where relocatee children tend not to live (see table 3), has the highest percent of residents referred to Employment Services and one of the lowest percentages across all zip codes referred to Education Services (though even fewer were referred for Educational Services in 38106, where children are not particularly common in households).

These referral differences highlight common differences between the populations living in these areas. In the less centrally located areas (e.g. 38127, Raleigh/Frayser), relocatees are most often Housing Choice Voucher holders, more likely to have children (see Table 3), and far fewer are elderly or disabled than in the neighborhoods of former public housing and current MHA developments.



Table 7. Number and Share of Relocatees Who have Ever Been Referred to Services in Each Category

Number and Share of Residents Ever Referred to Services in Each Category

SERVICE CATEGORY

 

38126

38105

38127

38106

38109

Remaining Zip Codes

Total (All Zip Codes)

Employment

Number

64

31

32

38

25

175

365

Percent

17.6

22.1

15.5

20.8

18.5

14.2

16.1

Education

Number

21

8

25

5

12

139

210

Percent

5.8

5.7

12.1

2.7

8.9

11.3

9.3

Youth Services

Number

19

4

5

3

7

73

111

Percent

5.2

2.9

2.4

1.6

5.2

5.9

4.9

Child Care

Number

33

14

28

17

12

147

251

Percent

9.1

10

13.5

9.3

8.9

11.9

11.1

Transportation

Number

3

1

3

1

1

8

17

Percent

0.8

0.7

1.5

0.6

0.7

0.7

0.8

Counseling

Number

14

2

.

6

1

8

31

Percent

3.9

1.4

.

3.3

0.7

0.7

1.4

Financial Literacy

Number

1

2

.

.

.

26

29

Percent

0.3

1.4

.

.

.

2.1

1.3

Health

Number

8

23

4

6

4

32

77

Percent

2.2

16.4

1.9

3.3

3

2.6

3.4

Material Resources

Number

34

6

8

6

12

125

191

Percent

9.3

4.3

3.9

3.3

8.9

10.1

8.4

Senior Services

Number

2

.

1

1

.

2

6

Percent

0.6

.

0.5

0.6

.

0.2

0.3

Other

Number

56

19

25

31

20

123

274

Percent

15.4

13.6

12.1

16.9

14.8

10

12.1

Total number of residents for whom referral data is available)

364

140

207

183

135

1236

2265

 

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