Citizens, employees, and stakeholders now use the Internet for most of their information needs. The Internet has become the standard for conducting business transactions, finding key information, and engaging in knowledge sharing with others of like interests. The Department recognizes the need to have the most up-to-date strategies involving the Internet, from structure to design, and from functionality to accessibility. Several initiatives are underway to ensure that the rich repository of information and knowledge within HHS is easily accessible and effectively displayed, and that the format of Web pages is usable to the average visitor.
Governance. The HHS Department Web site exists to empower citizens, its business and service partners, and its employees by providing information, work processes, services, and opportunities to be involved in their government effectively, efficiently, and in a timely manner. Therefore, they can improve their lives, solve their problems, and accomplish their objectives. To that end, the Department is developing Web governance principles, strategies, and recommendations so that HHS’s Web presence will be more consistent and coherent across divisions. HHS Web governance principles will maximize the creative use of people, policy, and processes to manage short- and long-range goals, mitigate ambiguity, and resolve conflicting cross-Department needs and priorities. They will provide a framework for establishing clear Web management responsibilities, identifying and allocating necessary resources, promoting Departmentwide standards for best practices, and providing recognition and support for the Department’s Web community.
Usability. On the basis of sound research, the Department has developed a cutting-edge guide to Web design and usability. Produced by HHS and the General Services Administration, this guide is an invaluable tool for Web developers, Web designers, and Web site managers. The guide was created to deliver better and more usable health and human service sites for the Department. HHS is mandated to provide clear information in an efficient and effective manner to patients, health professionals, researchers, and the public. Translating the latest Web design research into a practical, easy-to-use format is essential to the effective design of the numerous Department Web sites. In addition, the Department has set standards and criteria for all Web sites to be in full compliance with Section 508 of the Rehabilitation Act of 1973 (29 USC 794d), as amended, which requires the Internet to be accessible to individuals with disabilities.
"hhsplan2007.pdf" (pdf, 21.68Mb)
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"hhsplanappA.pdf" (pdf, 247.94Kb)
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