HHS is adopting a strategy, the Capital Planning and Investment Control (CPIC) program, in which investments in technology will be based on strategic goals and objectives. For each strategy, the questions will be posed: “How will technology support this? How much is needed, how will it be measured, how will it perform?”
In this model, the investments in technology are treated as a portfolio, with information available on measurement, results, and return on investment. This approach will allow senior managers to access up-to-date information on program performance from a top-to-bottom view of the Department. Information technology portfolio management is implemented within the context of the HHS information technology CPIC program, which is strongly integrated with the HHS Enterprise Architecture program to ensure that the information technology investments proposed for portfolio inclusion are effectively aligned in support of the HHS strategic goals and objectives.
In addition, the model includes a framework for a centralized information management system. This will mean that the multiple requests for information that HHS receives can be handled centrally without duplication or redundancy. The model also promotes sharing and reusing data across HHS once they are collected in the centralized database.
The CPIC program will fulfill several general requirements. Strategic planning and performance management will be integrated with other information technology processes. The CPIC program will be able to permeate the entire Department, and accommodate new data and legislative requirements as they arise. Data reusability will solve the problem of repeated requests for information that is individually managed in a time- consuming process. The CPIC program will support the right information collected at the right time so that it can be formatted and presented to meet demands.
Information technology is sometimes seen as an enabler of the mission and strategic plan, rather than a direct contributor. The CPIC program realizes the need to give insight to how information technology is leading business and mission outcomes, through objectives and measures. This insight can help foster a culture of accountability and increase management’s effectiveness.
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