Health Insurance Marketplace 2015 Open Enrollment Period: January Enrollment Report. Other Data on Marketplace Enrollment-Related Activity in the HealthCare.gov States

01/29/2015

Interest in the Marketplaces in HealthCare.gov states has been high during the first two months of the 2015 Open Enrollment period, with 21.8 million visitors to the Marketplace websites, 9.5 million calls to the Marketplace call center, and 6.9 million completed applications in the HealthCare.gov states (see Table 3).

Table 3

Cumulative Marketplace Enrollment-Related Information in States Using The HealthCare.gov Platform Reporting Period: First Two Months of the 2015 Open Enrollment Period (1)
Visitors to the Marketplace Websites (2) 21,782,302
Calls to the Marketplace Call Center (3) 10,253,918
Number of Completed Applications 6,879,362
Number of Individuals Included in Completed Applications 9,444,388
Number of Individuals Determined Eligible to Enroll in a 2015 Marketplace Plan 8,377,697

Notes:
(1) The data in this table are for the 11-15-14 to 1-16-15 reporting period. See Appendix D for technical notes.
(2) Visitors to the Marketplace Websites includes 21,007,513 unique visitors on HealthCare.gov and 774,789 unique visitors on CuidadoDeSalud.gov between 11-15-14 and 1-16-15. Visitors to the Marketplace Websites is the sum of monthly data and has been deduplicated to the extent possible.
(3) Total Calls to the Marketplace call centers includes 798,442 calls with Spanish-speaking representatives and 9,455,476 other calls between 11-15-14 and 1-16-15.
Source: Centers for Medicare & Medicaid Services, as of 1-26-15.

View full report

Preview
Download

"ib_2015jan_enrollment.pdf" (pdf, 545.19Kb)

Note: Documents in PDF format require the Adobe Acrobat Reader®. If you experience problems with PDF documents, please download the latest version of the Reader®