Health Insurance Marketplace 2015 Open Enrollment Period: January Enrollment Report. Other Data on Marketplace Enrollment-Related Activity in the States


Interest in the Marketplaces in states has been high during the first two months of the 2015 Open Enrollment period, with 21.8 million visitors to the Marketplace websites, 9.5 million calls to the Marketplace call center, and 6.9 million completed applications in the states (see Table 3).

Table 3

Cumulative Marketplace Enrollment-Related Information in States Using The Platform Reporting Period: First Two Months of the 2015 Open Enrollment Period (1)
Visitors to the Marketplace Websites (2) 21,782,302
Calls to the Marketplace Call Center (3) 10,253,918
Number of Completed Applications 6,879,362
Number of Individuals Included in Completed Applications 9,444,388
Number of Individuals Determined Eligible to Enroll in a 2015 Marketplace Plan 8,377,697

(1) The data in this table are for the 11-15-14 to 1-16-15 reporting period. See Appendix D for technical notes.
(2) Visitors to the Marketplace Websites includes 21,007,513 unique visitors on and 774,789 unique visitors on between 11-15-14 and 1-16-15. Visitors to the Marketplace Websites is the sum of monthly data and has been deduplicated to the extent possible.
(3) Total Calls to the Marketplace call centers includes 798,442 calls with Spanish-speaking representatives and 9,455,476 other calls between 11-15-14 and 1-16-15.
Source: Centers for Medicare & Medicaid Services, as of 1-26-15.

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