Frontline Supervisor Survey Data Collection Report. REFERENCES

Better Jobs Better Care: Building a Strong Long Term Care Workforce.

Church, A. (1993). “Estimating the effect of incentives on mail survey response rates: A meta-analysis.” Public Opinion Quarterly, 57(1): 62-79.

Dillman, D. (2000). Mail and Internet Surveys: The Tailored Design Method. New York, NY: John Wiley & Sons.

Inter-University Consortium for Political and Social Research.

James, J., and Bolstein, R. (1992). “Large monetary incentives and their effect on mail survey response rates.” Public Opinion Quarterly, 56(4): 442-453.

Kemper, P., Brannon, D., Barry, T., Stott, A., and Heier, B. (in press). “Implementation of the Better Jobs Better Care Demonstration: Lessons for Long Term Care Workforce Initiatives.” The Gerontologist.

Kemper, P., Brannon, D., Heier, B., Kim, J., Warner, C., Vasey, J., and Stott, A. (2008). Frontline Supervisor Survey Report. Washington, DC: U.S. Department of Health and Human Services, Office of the Assistant Secretary for Planning and Evaluation. Available at

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