Frontline Supervisor Survey Data Collection Report. APPENDIX C: Supervisor Survey Cover Letter




As you may be aware, your employer is participating in the Better Jobs, Better Care Demonstration Project (IRB# 16989). In order to evaluate the effects of the resulting changes in your workplace on direct care worker job quality and retention, our team of researchers here at Penn State is conducting a survey and would very much appreciate your participation.

In the enclosed survey, you will be asked to answer several questions about your job, which will take approximately 15-20 minutes. Your answers to the survey questions will be kept confidential by the Survey Research Center. If this research is published, no information that would identify you will be written. You do not have to answer any questions you feel uncomfortable answering. There are no risks in participating in this research beyond those experienced in everyday life. Some of the benefits from participating in this survey are that you may gain a better understanding of how you view your current job and how changes in your workplace affect how you feel about your job. Overall, this information may help to improve the quality of your job, which will ultimately affect the quality of care your patients/residents/clients receive.

You may ask questions about this research by contacting David Johnson at (814) 863-0170. If you have questions about your rights as a research participant, contact Penn State’s Office for Research Protections at (814) 865-1775. Your participation in this research is completely voluntary and you may end your participation at any time by not completing the survey. The Office for Research Protections and the Social Science Institutional Review Board (IRB) may review records related to this project.

By completing and returning the survey, you are acknowledging that you are at least 18 years of age and consent to participate in this study. Please keep this form for your records or future reference.

To help us protect your privacy, we have obtained a Certificate of Confidentiality from the National Institutes of Health. With this Certificate, the researchers cannot be forced to disclose information that may identify you, even by a court subpoena, in any federal, state, or local civil, criminal, administrative, legislative, or other proceedings. The researchers will use the Certificate to resist any demands for information that would identify you. The Certificate cannot be used to resist a demand for information from personnel of the United States Government that is used for auditing or evaluation of Federally funded projects or for information that must be disclosed in order to meet the requirements of the federal Food and Drug Administration (FDA). You should understand that a Certificate of Confidentiality does not prevent you or a member of your family from voluntarily releasing information about yourself or your involvement in this research. If an insurer, employer, or other person obtains your written consent to receive research information, then the researchers may not use the Certificate to withhold that information.

After completing the survey, please return it in the postage paid envelope provided. Please accept the enclosed two-dollars as a token of appreciation for your help with this important study. We greatly appreciate your input.


The Penn State Research Team

An Equal Opportunity University

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