Findings from a Study of the SSI/SSDI Outreach, Access, and Recovery (SOAR) Initiative. Observations of Key SOAR Activities

12/15/2009

To gain first-hand perspective on how SOAR activities are implemented in practice, we observed a Round Three strategic planning forum and TTT session. We observed the strategic planning forum for New York City in its entirety in November 2007, and observed segments of the TTT session that took place in Baltimore in January 2008. Specifically, we observed the portion of the training that introduced SOAR and described the critical components as well the TA contractor's introduction of the training techniques they use. We also observed how the contractor encouraged participants to use in their in-state trainings, including hands-on practice and role-playing. In addition, we looked at the content-based training for roughly half of the critical components, paying close attention to how the contractor mixed the introduction of new content with giving information about methods participants could use to teach that content to others.

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