Examples of Promising Practices for Integrating and Coordinating Eligibility, Enrollment and Retention: Human Services and Health Programs Under the Affordable Care Act. Challenges and lessons learned


Over time Single Stop has seen an increasing willingness on the part of community college personnel to partner with the program. Despite some initial reluctance to deviate from traditional educational roles, college officials have become increasingly aware of the challenges facing low-income students. A large and growing share of community college students are low-wage, working adults over age 25—often parents. These demographic factors have persuaded many community colleges to provide comprehensive services that can help students graduate. Perhaps because funding is growing more linked to graduation rates, community colleges appear increasingly willing to participate in programs like those operated by Single Stop.77

However, the program has had to overcome the stigma students often attach to receiving government assistance. Many students feel a responsibility to handle their financial struggles on their own. Single Stop has addressed this challenge by framing additional assistance as an extension of post-secondary-school financial aid, which can help students graduate and become self-sufficient.

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