Examples of Promising Practices for Integrating and Coordinating Eligibility, Enrollment and Retention: Human Services and Health Programs Under the Affordable Care Act. 2. Coordinatingadministration of multiple programs

07/01/2014

 
Location and Programs Practice Additional Resources
Florida – SNAP and Medicaid SNAP recipients are recertified at six month intervals. If income changes are reported at the time of the SNAP recertification and individuals are shown to qualify, a new 12-month Medicaid eligibility period begins. Kellenberg, Rebecca, Sharon Silow-Carroll, Eileen Ellis, Esther Reagan, and Jennifer Edwards, Health Management Associates, personal communication.
Colorado – Health and Human Services Programs The state’s Program Eligibility Application Kit (PEAK) is an online screening and application tool that screens applicants for multiple benefits. Loprest, Pamela and Lindsay Giesen. 2013. Early Lessons from the Work Support Strategies Initiative. The Urban Institute. http://www.urban.org/publications/412790.html
Illinois – Medicaid and Human Services Programs The state is developing a new eligibility system (using 90/10 Medicaid funding) and call centers for Medicaid as well as other human service programs, including TANF and SNAP. Hahn, Heather, Olivia Golden, and Jessica Compton. 2013. Early Lessons from the Work Support Strategies Initiative: Illinois. The Urban Institute. http://www.urban.org/publications/412792.html
Kentucky – Health and Human Services Programs The Kentucky Access, Accuracy and Accountability Project (KAAAP) includes electronic case files that are being implemented to enhance productivity, improve accuracy, and better program access; new system will replace the current eligibility system. Rohacek, Monica and Lindsay Giesen. 2013. Early Lessons from the Work Support Strategies Initiative: Kentucky. The Urban Institute. http://www.urban.org/publications/412797.html
Massachusetts – Health Programs A single application form is used for several health-related programs. All completed forms are processed by the Medicaid agency, with computer technology used to place people in the programs for which they qualify. Stan Dorn and Elizabeth Lower-Basch. 2012. Moving to 21st- Century Public Benefits: Emerging Options, Great Promise, and Key Challenges. Kaiser Family Foundation. http://www.clasp.org/admin/site/publications/files/Moving-to- 21st-Century-Public-Benefits.pdf
Oregon – SNAP and Medicaid/CHIP Policy workgroups closely aligned eligibility requirements for SNAP and the state’s child care assistance program. The application process for Medicaid/CHIP, especially for children, was simplified. Kaiser Commission on Medicaid and the Uninsured. 2012. Secrets to Success: An Analysis of Four States at the Forefront of the Nation’s Gains in Children’s Health Coverage. http://www.kff.org/medicaid/upload/8273.pdf
Pennsylvania – Medicaid and CHIP When children are denied benefits or become ineligible for Medicaid or CHIP because of income changes, their eligibility records are transferred electronically to and they automatically qualify for the other program. Stan Dorn and Elizabeth Lower-Basch. 2012. Moving to 21st- Century Public Benefits: Emerging Options, Great Promise, and Key Challenges. Kaiser Family Foundation. http://www.clasp.org/admin/site/publications/files/Moving-to- 21st-Century-Public-Benefits.pdf
Rhode Island The state is currently integrating its IT infrastructure for serving health and human services programs. The Henry J. Kaiser Family Foundation. State Exchange Profiles: Rhode Island. July 26, 2013. http://kff.org/health- reform/state-profile/state-exchange-profiles-rhode-island/.
National – College Financial Aid and IRS When applying for federal financial aid for college, applications can be prepopulated using IRS data from federal income tax forms. The IRS data fully verify relevant financial eligibility requirements. Stan Dorn and Elizabeth Lower-Basch. 2012. Moving to 21st- Century Public Benefits: Emerging Options, Great Promise, and Key Challenges. Kaiser Family Foundation. http://www.clasp.org/admin/site/publications/files/Moving-to- 21st-Century-Public-Benefits.pdf
 

 

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