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Examples of Promising Practices for Integrating and Coordinating Eligibility, Enrollment and Retention: Human Services and Health Programs Under the Affordable Care Act
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Prepared by:
Stan Dorn, Sarah Minton, and Erika Huber
The Urban Institute
Under Task Order: HHSP23337026T
Integrating Health and Human Services Programs and Reaching Eligible Individuals Under the Affordable Care ActPrepared for:
Alana Landey
Office of the Assistant Secretary for Planning and Evaluation, DHHSProject 08800-026-00
This paper presents findings from case studies of selected state-level integration and coordination approaches under the ACA and identifies areas of notable success or potential which may be of interest to other states.
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Executive Summary
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Introduction
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Methodology
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First case study area: Streamlining eligibility determination for one program based on data linkages with another program
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Second case study area: Coordinating administration of multiple programs
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Third case study area: Multi-program outreach and enrollment
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Examples of practices that have not yet yielded significant gains
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Conclusion
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About the authors and acknowledgments
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Appendix A. Additional promising or emerging practices
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Appendix B. Members of the Technical Working Group
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Notes
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