Evaluation of the Strong Cities, Strong Communities (SC2) Teams Pilot: Final Report. A1.3.2 Work Approach—Interactions, Communication, and Meetings


The SC2 team lead in Chester regarded his role as that of a facilitator, bringing together team members and city stakeholders involved in the engagement. The lead worked closely with Chester’s mayor, who in effect served as the city’s point person for the engagement. Given the unique nature of the SC2 engagement in Chester, with no full-time or embedded members, the SC2 team lead adopted communication strategies to ensure that team members and city stakeholders would be brought together on a regular basis. First, SC2 team meetings were held every Wednesday morning via a conference call, during which team members would provide progress reports on their work, share ideas, and troubleshoot problems. Second, team members, both regional and remote, held weekly “office hours” on Wednesday afternoons in city hall. This time was designated for business and community groups to discuss possible SC2 projects. This helped to build relationships with the city and community, as well as among federal staff members. The office hours were designed to encourage as many regional team members as possible to come to Chester on a regular basis.

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