Evaluation of Selected Aspects of the National Medicare Education Program: Final Design Report. 4.2.5 Potential Challenges and Solutions


The most likely challenge will be gaining the participation of employers and pharmacists. In our prior experience, human resources staff and benefit managers are extremely busy. We recognize that each group may be very busy depending on their business cycle. Therefore, it will be important to get on their calendars well in advance and to be clear about what the site visit will entail, the time commitment involved, and the rationale for conducting the case studies.

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