The project was conducted in three phases. Phase 1 involved a broad review of existing available information on PHRs and MyPHRSC, including an environmental scan and literature review and background discussions with MyPHRSC contractors. Phase 2 of the evaluation included: 1) discussion groups with beneficiary users of MyPHRSC; 2) semi-structured interviews with nonusers of MyPHRSC; 3) observations of MyPHRSC users; 4) a discussion group with providers and 5) quantitative analysis of MyPHRSC usage data. Phase 3 of the evaluation involved a synthesis of findings from all evaluation activities and the production of a final report.
Exhibit 2: Phases of the Project and Evaluation Components