Evaluation of the Personal Health Record Pilot for Medicare Fee-For Service Enrollees from South Carolina. Evaluation Activities.


The project was conducted in three phases. Phase 1 involved a broad review of existing available information on PHRs and MyPHRSC, including an environmental scan and literature review and background discussions with MyPHRSC contractors. Phase 2 of the evaluation included: 1) discussion groups with beneficiary users of MyPHRSC; 2) semi-structured interviews with nonusers of MyPHRSC; 3) observations of MyPHRSC users; 4) a discussion group with providers and 5) quantitative analysis of MyPHRSC usage data.  Phase 3 of the evaluation involved a synthesis of findings from all evaluation activities and the production of a final report.

Exhibit 2:   Phases of the Project and Evaluation Components

Exhibit 2: Phases of the Project and Evaluation Components

Exhibit 2 provides an overarching framework for the phase of the project and the evaluation approach that NORC undertook.


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