Evaluation of the Personal Health Record Pilot for Medicare Fee-For Service Enrollees from South Carolina. Consumer Satisfaction with the PHR.


Overall Impressions.  Generally, beneficiaries thought the PHR could be useful for them, but with modifications as noted below.  Many reported viewing the PHR quite positively once they logged in, even in cases where they experienced technical difficulties accessing the PHR. One beneficiary stated, “I was impressed. When you open the PHR, you see the diagnosis, the doctor name and the date, and it is clear to understand.”

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