To help us plan for our meeting on [X date, X time], we’d like to learn about what MyPHRSC means to you. There is no right or wrong answer to the questions below; everyone’s experience is different. Please write a brief answer to each question. Use the enclosed, self-addressed envelope return your completed form to XXXXXXX at NORC by X date.
- When did you or the person you care for first hear about My Personal Health Record South Carolina (MyPHRSC)? Who told you about it?
People first heard about it between 1 and 6 months ago. They learned about it from a variety of sources: spouse, newspaper, mailing, internet, or events promoting MyPHRSC.
- When did you or the person you care for sign up for MyPHRSC, and why?
People signed up between 1 week ago and 4 months ago. Most people didn’t answer why; those who did said, “to get information.”
- How did you expect to use MyPHRSC?
Many people didn’t know what to expect and simply wanted to check it out. Some expected to use it to “keep track of health records,” seeing the advantage of their records being “in one place” or “more up to date.” One beneficiary just wanted to make a wallet card.
- Has your actual use of MyPHRSC been what you expected? How has it been different?
Many people have not used the program much (a couple haven’t used it at all). One beneficiary critiqued it as too technical and another found it very thorough.
- If a friend asked, “What is a Personal Health Record?” How would you describe it?
Many people defined it as “keeping health records.” Some felt unable to answer this question, though others praised it as “helpful,” “valuable,” and “would recommend to friends.”