Evaluation of the New York City Home Rebuilders Demonstration. 3.3.2 Services

09/14/1998

Two scales were constructed:

  • Number of services provided out of a list of 26 services (caseworker interview, question 26); and
  • Number of different kinds of caseworker activities, based on a list of 17 possible activities (caseworker interview, question 27, except r).

In LF, the experimental group had significantly higher means than the control group on these scales (for number of services, p < .01; for kinds of caseworker activities, p < .1). On kinds of caseworker activities, the other two true experimental agencies (HD and MM) had results in the same direction. On number of services, MM was in the same direction while in HD the control group had a higher number of mean services.

Clusters of similar services were also examined. Table 3-22 shows percentages of families provided services within each of these clusters. In LF, experimental group families received each of these clusters of services more often than control group families and the differences were significant for income support and health care or assessment. In HD, experimental group clients more often received drug or alcohol treatment (p < .1).

Table 3-22.  Services provided in certain service categories (percents)

  HD LF MM
JC
NYF
C
E
C
E
C
E
E
E
Any income support service 5 11 9 33** 7 6 28 15
Drug or alcohol treatment provided 3 16# 23 37 38 35 42 15
Health care or assessment 50 53 51 71* 56 56 51 77
Inpatient or outpatient mental health services 25 29 46 51 31 34 40 49
Any housing service 15 24 28 45
(p=.11)
25 25 47 28
Total N  (40) (38) (57) (49) (55) (68) (53) (47)

# = p < .1; * = p < .05; ** = p < .01

It would have been useful to examine the "match" of services to problems. Unfortunately, matching is hampered by the fact that we do not have data on the problems of families at the outset of the experiment, only at the time of the interview with the caseworker. Workers were also asked how often they visited caretakers. In LF and HD experimental group workers reported more frequent visits (HD: p < .1; LF: p < .003).

The results indicate that in the perception of caseworkers, in LF, experimental group families received more service. There is little evidence for higher levels of service in the experimental groups of the other agencies.

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