There were no significant differences in case closing rates between the experimental and control group in New Jersey or Tennessee. There was a significant difference in Kentucky. Experimental group cases closed significantly quicker than control group cases. Regarding case reopenings, there were no significant differences between the experimental and control groups in Kentucky or New Jersey. In Tennessee, significantly more of the closed control group cases reopened (9 of 30 or 30%, compared to 8 of 66 or 12% of the experimental group).