Evaluation of Family Preservation and Reunification Programs: Final Report - Volume Two. 8.2.4 Job Satisfaction


Caseworkers were asked about their level of satisfaction with various aspects of their jobs, including salary, workload, supervision, work difficulty, chances of promotion, and fringe benefits. Combining these items for an average measure of job satisfaction, Philadelphia staff responses came out almost exactly at the midpoint of the scale (mean = 2.9 on a scale of 1 to 5). Staff were slightly more satisfied with supervision (mean = 2.5), fringe benefits (mean = 2.7), and work difficulty (mean = 2.8), and they were slightly less satisfied with chances of promotion (mean = 3.1) and salary (mean = 3.2).

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