Evaluation of Family Preservation and Reunification Programs: Final Report - Volume Two. 8.1.4 Job Satisfaction

09/01/2002

Caseworkers were asked about their level of satisfaction with various aspects of their jobs, including salary, workload, supervision, work difficulty, chances of promotion, and fringe benefits. Responses to these items were also combined for an average measure of job satisfaction. In all three states, public agency workers were significantly less satisfied than FPS staff with respect to job satisfaction overall and with their workload and work difficulty in particular. Furthermore, in Kentucky, public agency staff were also significantly less satisfied than FPS staff when it came to salary; in New Jersey, public agency staff were also significantly less satisfied than FPS staff with supervision; and in Tennessee, public agency staff were also significantly less satisfied with supervision and differences were marginally significant with respect to salary (p = .07).

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