The caretaker interview, the caseworker interview, and the contacts data all confirmed the expectation that the experimental group would receive more and more intensive services than the control group. At time two, caretakers in the experimental group reported an average of 4.6 caseworker activities as compared to 2.9 for the control group. In addition to caseworker activities, caretakers were asked about specific services received. The following services were among those most often reported by caretakers: counseling, transportation, parent education or training, and medical or dental services. Differences between the experimental and control groups for the caretaker interview data include a significantly greater proportion of experimental group caretakers responding affirmatively to nine questions regarding caseworker activities. These nine activities and the response rates are provided in Table 4-12.
Consistent with the information provided by caretakers, caseworkers reported providing more services to families in the experimental group (an average of 4.9 services) than those in the control group (an average of 3.8 services, p = .001). For 6 of the specific services listed, a greater proportion of caseworkers in the experimental group reported providing services as compared to caseworkers in the control group (see Table 4-12).
The contact form data were consistent with both the caretaker and caseworker interview data in supporting the conclusion that the experimental group families received more services than did the control group families. An average of 17.6 contact forms were received for the experimental group as compared to an average of 9.9 contact forms for the control group. The contact forms also indicate that the experimental group received home visits, visits with the caretaker, and visits with the children significantly more often than did the control group. In response to questions pertaining to the nature of the relationship with the caseworker, caretakers from the experimental group were significantly more likely to indicate their workers helped them to see their good qualities.