Emerging Practices in Medicaid Primary Care Case Management Programs. Enrollment


State advice on enrollment focused mostly on additional roles a contracted enrollment broker can play.

  • Use the enrollment broker to recruit providers, in order to learn the area before starting member enrollment.
  • Use the enrollment broker for member education.
  • Do not try to enroll a great number of people into a mandatory program all at once; providers prefer to have new patients trickle in, rather than adding 100 new patients on any given day.

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