Coordination and Integration of Welfare and Workforce Development Systems. Appendix A: Literature Review on Service Coordination and Integration in the Welfare and Workforce Development Systems


By Karin Martinson

The Urban Institute
2100 M Street, NW
Washington, DC 20037

January 1999


This paper was prepared at the Urban Institute for the U.S. Department of Health and Human Services, Office of the Assistant Secretary for Planning and Evaluation, under HHS Contract No. HHS-100-95-0021. The views expressed are those of the author and should not be attributed to the Department of Health and Human Services, the Urban Institute, its trustees, or its funders.


This paper will review studies that have described and analyzed the coordination and integration of employment and training services, with specific attention given to the coordination of welfare-to-work programs and the workforce development system. Overall, prior research on the coordination of workforce development and welfare programs offers only limited evidence of successful, sustained efforts. Moreover, there appears to be no single model or incentive that promotes successful coordination.