Working in the area of domestic violence is not for everyone. Many people become frustrated trying to hold the batterer accountable through the criminal justice process when the victim is unwilling to cooperate or remains in the abusive relationship. It is important to have people dealing with these cases who are aware of and sensitive to these issues, and do not turn their frustrations back on the victims.
While specialization can improve the ultimate response to domestic violence, it is often not sufficient by itself. Even with specialized staff for domestic violence, others in the agency still come into contact with domestic violence victims and issues. Training and policies should support an effective response by everyone in the agency.