Consumer Education Initiatives in Financial and Health Literacy. Interview Sources


Our interview participants were gathered from the following organizational categories:

  1. Program offices:  These offices, which create and administer programs, accounted for the majority of the initiatives included in the study. The initiatives shared a similar funding approach, in which an agency funded a grantee that either carried out the services or coordinated service provision among subcontractors. Depending on the initiative, grantees were state or local agencies, academic institutions, nonprofits, or other nongovernmental organizations.
  2. Policy offices:  These offices primarily conduct research to provide policy guidance but do not generally run programs. However, Treasurys Office of Financial Education, a policy office, ran two initiatives included in this study  the Community Financial Access Pilot and web-site.
  3. Direct service providers:  Most of the federal initiatives included in the study did not provide services directly to consumers. However, one exception is the Indian Health Service (IHS), which works directly in 180 hospitals and clinics throughout the country.
  4. Private initiatives:  We have included the following nongovernmental organizations and academic institutions involved in financial and/or health literacy education initiatives: AARP, Earned Assets Resource Network (EARN), the Health Education Council, Illinois State University (ISU) Extension, the National Council on Aging (NCOA), the National Endowment for Financial Education (NEFE), and Stanfords Chronic Disease Self-Management Program. We also interviewed an official from the Financial Literacy Center, a collaboration among Dartmouth College, RAND, and the Wharton School.

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