Consumer and Counselor Experiences in the Arkansas IndependentChoices Program. SATISFACTION WITH INDEPENDENTCHOICES AND PERSONAL ASSISTANCE

01/01/2004

Consumers were highly satisfied with IndependentChoices and their care arrangements. This is not surprising, given that most consumers were able to start receiving the monthly IndependentChoices allowance within a few months of enrollment and were generally successful in managing it and capitalizing on the increased flexibility it offered.

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