Patient-centered screening was identified as an innovation in Lorain. Staff had been familiar with screening tools that aimed to locate consumers for a particular service provider, such as the mental health agency doing depression screening or the health clinic doing blood pressure screening. The PRIDE screening tool offered a comprehensive assessment of the client's needs, which ensured that an individual would learn about an array of available resources for whatever issues s/he might be facing.
As part of the JOBS graduates' employment plan, they were strongly encouraged to take on a volunteer job that would improve their resume for paid employment. Many volunteers for the PRIDE program worked on the neighborhood canvassing, and distribution of program literature. Graduates of the JOBS program also assumed volunteer positions as PRIDE ambassadors. They did some public speaking and represented the program at community events. The Lorain program was the only one of three that made systematic use of the JOBS graduates to both provide on-the-job training and to expand the direct contact outreach into communities.
As noted previously, screening had the added benefit of bringing the attention of service providers to the full range of community resources available. This awareness served to reinforce the collaboration that was part of PRIDE, but will also ensure some level of ongoing collaboration in the future as providers may refer their clients to other agencies in the community.
PRIDE reached out to minority community members through faith-based organizations and endeavored to address certain cultural barriers to help-seeking behavior. PRIDE outreach brought an invitation to the African American community to avail themselves of all the resources available in Lorain.