Community Health Center Information Systems Assessment: Issues and Opportunities. Final Report. Study Methods


As described above, we applied a tiered-qualitative approach described in the original proposal. Overall, our approach hinges on seven detailed case studies conducted in targeted geographic regions where we spoke with health center stakeholders in person and over the telephone regarding their experiences with IT implementation and use. Prior to the case studies we conducted an environmental scan including a review of printed and published materials, discussions with thought leaders, and a detailed summary of practice management systems employed by health centers.

Findings from the environmental scan were used to develop the specific approach for case studies and to identify potential sites. Following each case study we submitted a detailed report outlining major findings and lessons learned. Finally, we conducted an analysis of findings across the environmental scan and all case study reports and synthesized findings and methods in the current report. In the paragraphs below we describe key features of the three project phases.

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