Community Health Center Information Systems Assessment: Issues and Opportunities. Final Report. 3. Health Centers’ Experience with HCN and the EHR


Health center respondents uniformly praised their experience with HCN, citing major improvements in their overall operations following establishment of the network.  One center CEO said that his center is “not the same entity” it was before HCN, indicating that the organization would either not be in existence or be operating on a very limited scale were it not for the network’s support. These comments are motivated primarily by the health centers’ experience with administrative and financial improvements facilitated by use of HCN accounting and practice management systems. However, it is clear that the trust and comfort level generated from HCN’s strong support of health centers’ administration have enhanced the network’s ability to successfully navigate the difficult process of EHR implementation.

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