NORC at the University of Chicago (NORC) is pleased to present this report detailing findings from our recent site visit to Philadelphia, PA for “Community Health Center Information Systems Assessment: Issues and Opportunities.” NORC conducted this site visit under contract with the Office of the Assistant Secretary for Planning and Evaluation (ASPE) at the U.S. Department of Health and Human Services (HHS). The Health Resources and Services Administration (HRSA) and the Bureau of Primary Healthcare (BPHC) work in conjunction with ASPE to guide activities under this project.
The current site visit focuses on an ongoing initiative in the County of Philadelphia to support enhancements in information systems capacity at BPHC-funded consolidated health centers. Findings presented here describe information systems capacity as well as systems related challenges facing consolidated health centers in Philadelphia. In particular, we focus on health center experiences working with a data warehouse initiative managed by the Health Federation of Philadelphia (HFP), a federally-funded consortium of safety net ambulatory health care providers. The report is organized as follows.
- Background and Methods. We begin with background on the ambulatory care safety net in the County of Philadelphia and details on the organizations we spoke with as part of the site visit.
- Key Findings. In this section we summarize findings from in person interviews and other site visits activities conducted in Philadelphia, including HFP activities focusing on information systems. We also describe features of the information systems infrastructure at ambulatory health care providers interviewed in Philadelphia.
- Conclusions. Here we present conclusions and lessons learned from the site visit, with particular emphasis on issues related to long term sustainability and replicability of models used to promote health center use of information systems in Philadelphia.