Case Management and the Victim of Human Trafficking: A Critical Service for Client Success. Summary


Case management services are vital to a victim's road to recovery. While faced with challenges and limitations, service provider agencies and case managers have found ways to overcome these barriers through promising approaches to effective case management. Consistent, compassionate, culturally competent and dedicated case managers are offering comprehensive case management services and support to victims of human trafficking and are producing positive results for their clients and funding agencies, as well as benefiting law enforcement.


Ingredients for Effective Case Management
  • Establishing a hopeful relationship with the client;
  • Assessing client strengths and needs;
  • Developing, in partnership with the client, a service plan to achieve desired outcomes;
  • Locating, linking, and following up with needed services and support;
  • Monitoring, coordinating, and adjusting services and supports to achieve desired outcomes;
  • Providing crisis prevention and intervention services and support; and
  • Advocating for the client.

Extracted from the NACM Web site,


How to Obtain a Printed Copy

To obtain a printed copy of this report, send the title and your mailing information to:

Human Services Policy, Room 404E
Assistant Secretary for Planning and Evaluation
U.S. Department of Health and Human Services
200 Independence Av, SW
Washington, DC 20201

Fax:  (202) 690-6562

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