Building and Sustaining Community Partnerships for Teen Pregnancy Prevention: A Working Paper. 3. Communication


Established procedures for communication among members and between members and staff are also essential. Communication has to be open and frequent and both formal-through established protocols and well-developed systems-and informal or personal.(116) As the frequency and intensity of communication increases, the level of cooperation tends to increase.(117) Evaluators of the Community Partnership Demonstration Program of the Centers for Disease Control and Prevention found that frequency of interaction between members is related to members' satisfaction with the partnership.(118) Open lines of communication and feedback to and from the community are also a key component in the success of partnerships.(119) Information often needs to be presented in different ways, at different levels of complexity, and more than once, with time for processing to accommodate different cultural and individual styles and capacities.(120) Direct communication among all participants, including leaders is important.(121) Butterfoss and colleagues conclude that communication might be the most important ingredient in creating a positive climate within the partnership.(122)