Performance Measurement in the Hospital Outpatient Setting. Scan of Existing Measures


The second component of the environmental scan was a search for existing performance measures. Between January and June 2007, RAND searched for existing, publicly available measures of any type (e.g., process, outcome) that might be appropriate to assess care provided in the hospital outpatient setting. We reviewed the websites of organizations known to produce, list, and/or approve outpatient/ambulatory care measures, including the following organizations:

  • NCQA,
  • AQA Alliance (formerly known as the Ambulatory Quality Alliance),
  • CMS,
  • American Medical Association Physician Consortium for Performance Improvement (AMA/PCPI),
  • Agency for Healthcare Research and Quality (AHRQ) National Measures Clearinghouse,
  • Institute for Clinical Systems Improvement (ICSI),
  • RAND,
  • National Quality Forum (NQF), and
  • Websites of medical specialty societies.

Finally, Google searches were performed using the following terms: hospital outpatient performance, hospital outpatient performance measures, health care quality measures, health care performance measurement, and physician performance measurement. Measures identified in the search were categorized by their application to particular diseases and/or conditions.

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