Lewin conducted site visits and moderated telephone discussions to assess the views of providers on the issues and areas where telemedicine evaluation findings would be most useful to them, their patients, and the health care system as a whole. Lewin staff visited telemedicine sites at Allina Health Systems (Minneapolis), University of Missouri Health Sciences Center (Columbia), and the University of Arizona (Tucson). Two 90-minute telephone "site-visits" were made to Medical College of Georgia (Augusta) and East Carolina University (Greenville, NC). These site visits were supplemented by literature searches, Internet searches, and other information provided by the programs. The interview protocol created for these discussions is provided in Appendix C.