Assessment of Approaches to Evaluating Telemedicine. 3. Elements of an Evaluation


  • Project description and research question(s). The description identifies the application being evaluated and the alternative to which it is being compared. Research questions are to serve as the link between the program intervention and desired outcomes.
  • Strategic objectives. State the intended effects of the project on the organization's or sponsor's goals and how the evaluation strategy relates to these goals.
  • Clinical objectives. State the intended effects of the project on the individual or population health by changing the quality, accessibility, or cost of care.
  • Project management plan or business plan. A management plan functions to outline project's leadership and management structures, its workplan and schedule, and its budget; while a business plan is ideally more extensive and incorporates a detailed financial analysis and appraisal of the program's fit with the organization's strategic plan.
  • Level and perspective of evaluation. Perspectives may be clinical, institutional, or system/societal.
  • Research design and analysis plan. These evaluation elements must take into consideration the following: (1) characteristics of experimental and comparison groups; (2) technical, clinical, and administrative processes; (3) measurable outcomes; and (4) sensitivity analysis.
  • Documentation of methods and results.

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