Assessing the Field of Post-Adoption Services: Family Needs, Program Models, and Evaluation Issues. Case Study Report. Need for and Satisfaction with Post-Adoption Services


The views of adoptive parents, state adoption program managers, PAS coordinators,(1) and PAS providers on services needed by adoptive families were more similar than not. Many of the state adoption program managers reported the needs in terms of the services available under their PAS programs. PAS coordinators/providers and parents identified the greatest needs as respite, information and referral, counseling and crisis intervention, advocacy, and access to adoption-competent professionals (especially in mental health). States and PAS coordinators/providers reported that their tracking of client information and cases has guided service delivery. Where client satisfaction survey data were available, adoptive parents reported a high level of satisfaction with the services and their interactions with providers. Although parents generally were satisfied with the PAS they received, they expressed a strong desire for more funded services.

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