Web-based Screeners and Applications: Potential Tools for Improving Benefit Access and Program Efficiency

09/28/2011

By: Emily Sama-Miller and Jacqueline Kauff Mathematica Policy Research

This brief draws on findings from eight case studies of web-based benefit access tools. The tools were purposefully selected from among those identified in a national scan of the field. Results from that scan are available at ASPEs website:  http://aspe.hhs.gov/hsp/11/BenefitsAccess/index.shtml

This work was co-funded by ASPE, the Administration for Children and Families, and the HHS Center for Faith-Based and Neighborhood Partnerships.

This issue brief summarizes findings from eight in-depth case studies done for the “Helping Vulnerable Populations Access Public Benefits through Web-based Tools and Outreach” project. The brief provides a framework for thinking about the design and operation of web-based benefits access tools by summarizing the characteristics of the selected initiatives and addressing their advantages, design considerations, implementation issues, and funding sources.

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