This paper reports the findings of an exploratory study to document and analyze selected best practices related to state-administered home and community-based services (HCBS) programs. What the programs look like and how they work provided the context for examining two interrelated areas of policy interest: (1) how states organize and deliver a range of HCBS within fixed budgets, what mechanisms they use to manage program resources, and how they deal with actual or projected budget shortfalls in relation to demand for service; and (2) how eligibility determination, needs assessment, care planning and service authorization functions are structured and linked to one another administratively. [74 PDF pages]
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